CULVER CITY ANIMAL SERVICES

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Frequently Asked Questions

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Where is Culver City Animal Services located?

Culver City Animal Services is located in the Culver City Police Department on 4040 Duquesne Avenue between Culver Boulevard and Jefferson Boulevard in Culver City. Culver City Animal Services utilizes the spcaLA Hawthorne shelter for sheltering services.

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What are the hours of operation for Culver City Animal Services?

There is one full-time Culver City Animal Services Officer who routinely patrols and handles field calls from 10:00 am to 8:00 pm on Monday through Thursday. However, to accommodate special events and certain field services, the days and hours may fluctuate to best suit the needs of the residents of Culver City. With only one full-time Culver City Animal Services Officer and a call volume of approximately 35 to 50 phone calls a day, calls and activities must be handled in order of priority and the Culver City Animal Services Officer is frequently in the field to handle calls.

When the Culver City Animal Services Officer is off-duty, Los Angeles County Animal Control Officers are on stand-by duty to respond to calls such as injured animals, bites, confined animals and trapped wildlife. You can call at 310-253-6143 for general information, license questions, report lost and found animals, or obtain assistance with animal-related issues. For immediate or emergency field services, please call the Culver City Non-Emergency Police Line at 310-837-1221. If the Culver City Animal Services Officer is in the field or on-duty, the call will be dispatched to the Animal Services Officer. If the Culver City Animal Services Officer is off-duty, the call will be redirected to the Los Angeles County Animal Control.

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How do I reach Culver City Animal Services?

You can reach Culver City Animal Services via telephone at 310-253-6143 or via e-mail at animal.services@culvercity.org

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What services do you provide?

The Culver City Animal Services Officer is responsible for field operations. Field operations enforce all state, county, and municipal laws regarding the care and control of domestic animals. The field services provided by the Animal Services Officer are the following:

  • Patrol the city on a daily basis
  • Enforce all animal control laws
  • Investigate all reports of animal abuse
  • Investigate all reports of animal nuisance
  • Pick up stray animals
  • Pick up deceased domestic animals and wildlife
  • Respond to animal-related emergencies
  • Transport injured or sick stray animals and wildlife to receive emergency vet care (day or night)
  • Follow-up on citizen complaints
  • File bite reports and quarantine rabies suspect animals
  • Inspect and permit animal-related facilities
  • Promote responsible pet ownership through education
  • Rescue animals in distress
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Can the Animal Services Officer remove animals from my attic, in my crawlspace, under my deck or under the house?

There are some situations involving animals that cannot be handled by the Culver City Animal Services Officer due to the threat of injury. Some services we cannot provide include climbing into attics, going under structures, and climbing or scaling up trees. In these situations, you should contact a licensed private nuisance wildlife control operator or pest removal specialist of your choosing to remove the animal and you will be responsible for any cost incurred.

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How does Culver City Animal Services prioritize calls?

With only one full-time Culver City Animal Services Officer and a call volume of approximately 35 to 50 phone calls a day, all calls and activities must be handled in order of priority. Hence, Culver City Animal Services gives priority to situations that are involving the public health and safety of a person or an animal. Loose aggressive dogs, biting animals at large, injured or sick stray animals, possible cruelty situations, and dogs running in heavy traffic or schoolyards are responded to before deceased animals (unless location is causing a traffic hazard) and nuisance barking concerns. How quickly the Culver City Animal Services Officer responds to a specific call depends not only upon the priority of the call, but how many calls of a higher priority are occurring at that time. For example, calls involving immediate injury or harm to a person from an animal or an injured animal are the highest priority. Conversely, calls regarding a dog running loose in the neighborhood without posing a threat and barking dogs generally take much longer to respond to for service.

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Please refer to the following links for more information:

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Culver City encompasses approx. 5 square miles and is home to approx. 40,000 residents. It is just minutes from LAX, Marina del Rey and the Pacific Ocean, Santa Monica, Beverly Hills and Downtown Los Angeles, making it ideal for residents, business, and visitors alike. For more information, click here for the official website for The City of Culver City.

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